Privacy Policy
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# Policies & Compliance
**Last updated: March 2026
The Nutrition Reboot is committed to maintaining professional, ethical and legal standards in line with the requirements of the British Association for Nutrition and Lifestyle Medicine and the Complementary and Natural Healthcare Council.
This page explains how we handle personal information, the terms governing use of this website, and important professional disclaimers relating to nutritional therapy services.
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1. About This Practice
The Nutrition Reboot provides nutritional therapy consultations and wellbeing guidance to support health and lifestyle goals.
Nutritional therapy is a complementary health approach that considers diet, lifestyle and nutritional status to support wellbeing.
It is not intended to replace medical diagnosis or treatment provided by a GP or other medical professional.
If you have a medical condition or symptoms that require medical attention, you should consult your GP or appropriate healthcare provider.
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2. Privacy Policy
Who We Are
Data Controller: The Nutrition Reboot
We comply with the **UK General Data Protection Regulation (UK GDPR)** and the **Data Protection Act 2018**.
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Personal Information We Collect
When you contact or work with the practice we may collect:
**Basic personal information**
* Name
* Email address
* Phone number
* Information submitted via contact forms or appointment bookings
Client information
If you become a client we may collect information relevant to providing nutritional therapy services, including health and lifestyle information. Under UK data protection law this is classified as special category (health) data.
Website data
When you visit the website we may collect:
* IP address
* Browser type
* Pages visited
* Date and time of access
This information helps us understand how the website is used and improve the user experience.
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How Your Information Is Used
Your personal data may be used to:
* Respond to enquiries
* Arrange and manage appointments
* Provide nutritional therapy consultations
* Maintain client records
* Send administrative communications (appointment confirmations, follow-ups)
* Improve services and website performance
* Meet professional and legal obligations
Your information will never be sold or shared for marketing purposes.
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Legal Basis for Processing
Under UK GDPR, we process personal data based on:
Consent – where you voluntarily provide information
Contract – where processing is necessary to deliver services
Legal obligation– where record keeping is required
Legitimate interests – to operate and improve the practice
Health data is processed with explicit consent and for the purpose of providing nutritional therapy services.
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Data Storage and Security
Appropriate measures are taken to protect personal information, including:
* Secure electronic systems
* Password-protected devices
* Restricted access to client records
* Secure storage of any physical documents
Client records are typically retained for 7 years after the final consultation, in line with professional guidance and insurance requirements.
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Sharing Information
Information may be shared only when necessary with trusted providers such as:
* Secure practice management systems
* Appointment booking platforms
* IT service providers
* Professional advisers (for example accountants)
All providers are required to maintain appropriate confidentiality and data protection standards.
Information may also be disclosed if required by law.
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Your Rights
Under UK data protection law you have the right to:
* Access your personal data
* Request correction of inaccurate information
* Request deletion of your data (where legally permitted)
* Restrict or object to processing
* Withdraw consent where processing relies on consent
* Request transfer of your data
To exercise these rights please contact The Nutrition Reboot.
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Complaints
If you are concerned about how your personal data has been handled you may contact the Information Commissioner’s Office (ICO).
Website: [https://www.ico.org.uk](https://www.ico.org.uk)
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3. Website Terms of Use
By using this website you agree to the following terms.
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Website Content
All information on this website is provided for **general educational and informational purposes only**.
While care is taken to ensure information is accurate and up to date, no guarantees are made regarding completeness or accuracy.
The content should **not be considered medical advice**.
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Professional Advice
Information on this website does not replace:
* Medical diagnosis
* Medical treatment
* Advice from a GP or other qualified healthcare professional
Always seek appropriate medical advice for medical concerns.
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Nutritional supplements and functional tests
Nutritional supplements and functional tests may be recommended where appropriate as part of a personalised nutritional therapy programme.
Any supplements suggested are not intended to diagnose, treat, cure or prevent disease. They are recommended solely to support nutritional status and wellbeing.
Clients are advised to inform their GP of any nutritional supplements they are taking, particularly if they are pregnant, breastfeeding, taking medication, or have an existing medical condition.
Where laboratory or functional testing is recommended, these tests are used to provide additional insight into nutritional and physiological status and are not intended to replace medical diagnostic testing carried out by a GP or medical specialist.
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Intellectual Property
All content on this website, including text, graphics, branding and materials, is the property of The Nutrition Reboot unless otherwise stated.
Content may not be copied, reproduced or distributed without prior written permission.
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External Links
This website may include links to external websites for informational purposes.
The Nutrition Reboot is not responsible for the content, policies or practices of external sites.
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Limitation of Liability
To the fullest extent permitted by law, The Nutrition Reboot accepts no liability for any loss, injury or damage resulting from reliance on information provided on this website.
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4. Nutrition and Health Disclaimer
Nutritional therapy is recognised as a complementary therapy that supports health through personalised nutrition and lifestyle approaches.
Recommendations made during consultations are intended to support wellbeing but do not replace medical advice, diagnosis or treatment.
Clients are encouraged to maintain contact with their GP or relevant healthcare provider regarding medical conditions.
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5. Cookies Policy
This website may use cookies to improve user experience and understand website performance.
Cookies are small files stored on your device that help the website function effectively.
They may be used to:
* Analyse website traffic
* Understand how visitors interact with the site
* Improve functionality
You can control or disable cookies through your browser settings.
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6. Policy Updates
These policies may be updated periodically to reflect changes in legal requirements or professional guidance.
The most recent version will always be available on this page